What We Collect and Why It Matters
When you open an account with w577, we collect the details you submit during registration — name, contact number, and email address. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, our payment processor records the transaction reference and wallet identifier so we
-
1
can match funds to your account accurately. We do not store your full JazzCash or Easypaisa PIN at any point. We also collect device and session data — operating system, browser type, and IP address — to keep your account secure and detect unusual login attempts.
-
2
If you contact our support team, the conversation log is kept so we can follow up on unresolved queries. We retain your account data for as long as your account remains active or as required under applicable law; once you request deletion and verification is complete,
-
3
we remove identifiable records from our active systems. Data shared with payment processors such as Raast is governed by their own policies, though we only pass what is needed to complete the transaction. All data transfers use SSL encryption in transit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.